Senior Data/BI Analyst
As a strategic operations and business support partner, Business Support Solutions helps organizations simplify complexity and operate with confidence. Through integrated HR, Finance, and Strategic Governance services, we enable businesses to unlock efficiency, maintain compliance, and scale sustainably across global markets.
We don’t just support operations, we transform them into strategic drivers of growth, performance, and long-term success.
If your organization is seeking smarter processes, expert support, and technology-driven solutions, this is where operational excellence begins.
Why We Need You
We're seeking a highly skilled and proactive Senior Data Analyst to turn complex data into clear, actionable insights. You’ll be the go-to expert for building dashboards, automating reports, conducting strategic analyses, and bridging the gap between data, business, and operations. Your expertise will support smarter decisions and drive performance across our digital brands.
What You’ll Be Doing
• Partner with cross-functional teams to conduct deep-dives on customer behavior, marketing effectiveness, product engagement, and operational performance
• Transform business questions into data hypotheses, conduct multi-stage analysis, and present validated insights
• Own the development and optimization of automated dashboards and reports using SQL and Tableau (or similar tools)
• Deliver clear data storytelling to both technical and non-technical audiences, including senior stakeholders
• Collaborate with Data Engineering to improve data architecture, streamline data pipelines, and influence schema design
• Maintain high standards of data accuracy and validation, constantly monitoring quality and improving processes
• Support broader BI initiatives, such as metadata alignment, event stream analytics, and A/B test support
What You Bring to the Team
• 5+ years of experience in analytics or BI roles within digital-first or data-heavy organizations
• Advanced SQL expertise and strong understanding of relational databases, especially cloud-based systems
• Proven ability to develop interactive dashboards and performance reports (Tableau, Power BI, or similar)
• Experience in data validation, cleaning, and insight delivery
• Strong understanding of data visualization and business storytelling
• Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field
• Ability to prioritize, problem-solve, and thrive in fast-paced environments using Agile/Kanban methods
• Excellent English communication skills, both written and verbal
• Awareness of data privacy and security best practices
It’s a Bonus If You Have
• iGaming industry experience and familiarity with casino/sportsbook KPIs
• Python proficiency for data modeling and analysis
• Experience building or optimizing ETLs and data pipelines
• Google Analytics, GTM, or other marketing analytics platforms
• Customer segmentation, A/B testing, and uplift measurement know-how
• Familiarity with fraud detection, risk analysis, or financial modeling
Why You’ll Love Working with Us
Competitive compensation – We offer a competitive salary package aligned with your experience and contribution
Health insurance – Comprehensive medical coverage to support your well-being and peace of mind
Meal allowance – Monthly food allowance included as part of your benefits package
Professional and career growth opportunities – Continuous learning, development support, and clear opportunities for career advancement within the organization
- Division
- BUSINESS SUPPORT SOLUTIONS
- Department
- Business Intelligence Department
- Locations
- Malaysia
- Employment type
- Full-time
- Job Category
- Non-Tech Job
About BUSINESS SUPPORT SOLUTIONS
As a strategic operations and back-office support hub, Business Support Solutions empowers organizations to operate with efficiency, clarity, and confidence. We deliver integrated services across Human Resources, Finance, and Strategic Governance, helping businesses streamline operations while maintaining full compliance and operational control.
Our HR Services combine modern HRIS technology with practical expertise to simplify recruitment, payroll administration, employee management, and performance tracking. By optimizing workforce processes and enhancing employee engagement, we enable organizations to attract, retain, and develop high-performing teams that scale sustainably.
Through our Finance Services, we provide accurate financial reporting, bookkeeping, auditing, and tax compliance supported by advanced financial tools and automation. From cash flow monitoring to cost optimization and forecasting, our finance solutions ensure transparency, stability, and data-driven decision-making across every stage of business growth.
In an increasingly complex regulatory environment, our Strategic Governance Services deliver expert advisory and operational support in governance, risk management, compliance, contract management, and cybersecurity. Our technology-driven approach strengthens organizational integrity while safeguarding business continuity and data protection.
Every solution we implement is designed to reduce operational complexity, improve accountability, and enable leadership teams to focus on innovation, expansion, and long-term success.
Business Support Solutions exists to transform back-office operations into strategic enablers of growth, creating smarter, more agile, and future-ready organizations.