At Provido Global, we’re more than a technology company. We are a global hub of innovation, creativity, and engineering excellence.

Our teams design and deliver intelligent, secure, and high-performance digital solutions that help organizations modernize operations, scale their platforms, and succeed in an increasingly digital world.

As part of a dynamic international ecosystem, we bring together forward-thinking engineers, technology specialists, designers, and delivery professionals who transform ideas into scalable, real-world solutions with measurable business impact.
If you are motivated by challenge, inspired by technology, and ready to grow with a company that truly invests in its people, your journey starts here.

Key Responsibilities

• Administration & Configuration:

• Manage user identities, licenses, and groups using Azure AD and Microsoft 365 Admin Centers.

• Administer Exchange Online, including managing mailboxes, distribution groups, mail flow rules, public folders, and anti-spam/malware policies.

• Oversee SharePoint Online and OneDrive for Business, handling sites, permissions, storage, and external sharing policies.

• Configure and manage Microsoft Teams environments, including policies, channels, apps, and integrations.

• Implement and manage Microsoft Intune for device and application management, including compliance and configuration profiles.

• Administer Azure AD services, including conditional access, Single Sign-On (SSO), and multi-factor authentication (MFA).

• Monitor and manage M365 security features, such as threat protection, data loss prevention (DLP), and eDiscovery.

• Support & Troubleshooting:

• Provide Tier 2/3 technical support for all Microsoft 365 services, resolving complex issues related to connectivity, access, functionality, and performance.

• Diagnose and resolve problems with user accounts, mail flow, SharePoint access, Teams collaboration, and device management.

• Collaborate with end-users and IT teams to ensure a smooth and productive experience with M365 applications.

• Security & Compliance:

• Implement and enforce Microsoft 365 security best practices and compliance policies.

• Conduct regular security audits and maintain system integrity.

• Monitor service health, security alerts, and audit logs to proactively detect and address potential issues.

• Stay current with the latest features, security threats, and compliance requirements in M365.

• Automation & Scripting:

• Develop and maintain PowerShell scripts to automate daily administration tasks such as user provisioning, reporting, and license management.

• Explore and utilize Power Automate for streamlining processes within the M365 ecosystem.

• Documentation & Training:

• Create and maintain detailed documentation for M365 configurations, processes, and troubleshooting procedures.

• Help develop and deliver training materials for end-users on M365 applications and best practices.

• Project Work:

• Participate in planning, testing, and deploying new Microsoft 365 features and services.

• Contribute to migration projects, such as moving from on-premises to cloud or tenant-to-tenant migrations.

• Evaluate and recommend new technologies and solutions to improve the M365 environment.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent practical experience.

• 3+ years of experience in a dedicated Microsoft 365 Administrator role.

• Proven expertise in administering and supporting a complex Microsoft 365 environment, including:

• Azure Active Directory (User/Group management, Conditional Access, MFA, PIM)

• Exchange Online (Mail flow, anti-spam, eDiscovery, archiving)

• SharePoint Online & OneDrive for Business (Site administration, permissions, sharing policies)

• Microsoft Teams (Policy management, app integration)

• Microsoft Intune (Device enrollment, compliance policies, app deployment)

• Microsoft 365 Security & Compliance Center (DLP, Threat Protection, Audit Logs)

• Strong proficiency in PowerShell for M365 administration and automation.

• Solid understanding of networking concepts (DNS, TCP/IP, VPN) as they relate to cloud services.

• Excellent problem-solving, analytical, and troubleshooting abilities.

• Strong communication and interpersonal skills, able to explain technical concepts to non-technical users.

• Ability to work both independently and collaboratively, managing multiple priorities in a fast-paced environment.

Preferred Qualifications

• Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator Associate, or Security Administrator Associate certifications.

• Experience with hybrid environments (Azure AD Connect).

• Familiarity with Power Platform administration and governance (Power Apps, Power Automate, Power BI).

• Experience with third-party M365 backup and recovery solutions.

• Knowledge of ITIL framework and best practices.

Why You’ll Love Working with Us

• Employee Benefits & Advantages

At Provido Global, we value our employees and nurture a culture of progress and creativity. Our team members enjoy a supportive, inclusive, and growth-focused environment.

• Competitive Compensation & Performance Incentives

Provido Global offers an attractive salary package and performance-based bonuses to recognize and reward your contribution.

• Flexible Working Options

We support remote and hybrid working models to help you maintain a healthy work-life balance.

• Health & Well-being Support

We provide comprehensive health insurance, wellness initiatives, and resources to support both physical and mental well-being.

• Career Advancement & Development Programs

We invest in continuous learning through training programs, mentorship, and clearly defined career development paths.

• Team-Oriented & Inclusive Workplace

Our culture is built on diversity, inclusion, and collaboration. Every voice matters and innovation is encouraged.

• Team Events & Social Activities

We organize regular team-building activities and social events to strengthen relationships and create a positive, connected workplace.